Tom Irby – Business Crossroad Solutions

Our Team

With 35+ years of experience in ownership/C-level executive, sales, operations leadership, and business coaching, Tom has a proven track record of pioneering the road to recovery for businesses who are experiencing challenging cash situations and detrimental business trends; his passion is to assist in the creation of goals and establish a clear, concise plan, then make it happen.

Tom has made a meaningful impact in many forms throughout his professional career including leading financial turnarounds, cultural shifts, navigating business sale conversations, and the cultivation of personal and group excellence through business and life coaching.

Notably, Tom served as the President, CEO for AcuScribe Court Reporters from 2007 – 2014 and navigated a substantial global recession in 2009 by restructuring debt, reducing costs, growing marketing initiatives and the geographic base of the business, and increasing the amount of services offered to the client base. After the recovery from the financial crisis Tom sold AcuScribe Court Reporters to Veritext Legal Solutions, the largest court reporting firm in the world, in late 2014 as their first office in the state of Texas.

Out of the 35 years as a business professional, 17 years were spent coaching, mentoring, and leading 50+ business owners across an array of industries – from startups to companies valued over $30m – with tangible success and a passion garnered from his unique personal experience, resilience in overcoming failures, and the lessons learned along the way. Through a combination of several decades of experience along with being a knowledgeable Traction/EOS facilitator, building a culture of accountability and transparency has shown to produce consistent results.

Other notable ventures include the successful sale of Austin Payfones, Inc. in 1999, the responsibility at Silicon Services Consortium of driving sales growth from $1m to $10m in 3 years, and the effort in taking a PC startup, CompuAdd, and growing it to $500+m over a nine year period.

Tom has a wife, two sons and resides in the outskirts of Austin, Texas. He is a family-man, avid outdoorsman, and a sports fanatic – servant leadership comes naturally to Tom, however, his life experience has allowed him to develop an innate ability to analyze a situation, dive into the details, and provide realistic solutions to challenging problems whether with loved ones or the businesses he serves.

What our clients say

"I had never worked with a business coach before Tom Irby, so I didn't know what to expect, honestly. Little did I know how much of an impact one person could have on our company's future. Tom has become a trusted resource and a secret weapon to us at Monkee-Boy for over a decade and has been the incredibly insightful source of honesty, perspective, and ass-whooping that every business owner needs in their arsenal. I cannot recommend Tom highly enough - however, I don't recommend him to my competition."

I never thought I needed a business coach; now after a year of having the wisdom, guidance, and listening ear of Tom Irby I couldn’t imagine being without him. The year was full of challenges from all fronts: balancing business during major family health issues and living situation upheaval, employee challenges, A/R issues while also at a capacity surplus of work, and expansion from local to regional reach with future national expansion while managing risk all during an unprecedented pandemic. Through the challenges Tom’s experience and knowledge has helped me to target the priorities while not losing sight of what truly matters. You can't afford not to have him on your team.

When Mike Bernoski joined our firm, little did I know the benefits we would receive from our relationship. That was over 15 years ago. Mike was instrumental in creating operational efficiencies using technology and process changes. His ability to lead and mentor people through change was amazing to watch. I would give Mike my highest recommendation as a business operator and partner. Absolutely FIVE STAR PLUS!

Richard Balius is an incomparable sales consultant. He made a huge impact on our company by helping us establish a formal sales management process. His one on one coaching on sales management has also been invaluable to me personally and to our company. Richard took the mystery out of sales management and helped us create a repeatable, predictable, and simple process for managing our company’s sales results. With Richard’s help we have transformed our sales management process from random to robust, and the result is predictable and growing sales.

Get In Touch

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